Hello 👋 Thanks for stopping by.
I’m a UX content designer based in the Bay Area whose creative sweet spot is design, data, and strategy. I love using language to build trust and bring delight to user experiences. Writing is designing, and I enjoy shaping product strategy just as much as the words themselves.
Currently, I’m working on all things commerce and payments at Cash App. Before that, I was helping build the future of digital payments and financial services at Meta FinTech.
Here are some of my writing principles:
✏️ Show don’t tell: Writing should strengthen experiences rather than serve as a crutch. It’s critical to be embedded from discovery all the way to implementation.
🗺 Meet users where they are: User journeys help us practice empathy and understand how to tell a cohesive end-to-end story.
💡 Data as a superpower: Content testing, whether qualitative or quantitative, should be built into our process. It’s critical for designing at scale.
Skills
Content Strategy
UX Writing
Brand Messaging & Positioning
Information Architecture
Content Experimentation
Design Systems
User Research
Design Sprints
Work Experience
Content Designer | Cash App (Commerce) May 2022 - present
Content Designer | Meta (Meta FinTech) July 2021 - April 2022
Content Designer | Meta (Facebook App) August 2019 - July 2021
Course Instructor | UX Writers Collective September 2021 - present
Freelance Writer | Inside Design April 2019 - present
Content Designer | Geisel Library September 2015 - June 2019
Content Strategist | Academy Product Design Studio January 2019 - March 2019
Content Strategist | The Design Lab at UCSD November 2017 - January 2019
Education
BS, Cognitive Science - Human-Computer Interaction | UC San Diego
Minors: Marketing & Design
Certificates: Product Management, Teaching Computation in the Digital World